Shipping policy

Shipping & Returns

23 by Noah

Each order from 23 by Noah is prepared as a continuation of your personal ritual that is handled with care, intention, and respect for the experience it is meant to become.

Shipping

We are pleased to offer complimentary shipping on all orders within South Africa.

Order Preparation
Orders are thoughtfully prepared and dispatched within 2–4 business days of confirmation. During collection launches or periods of high demand, preparation times may be slightly extended as each order is completed to our standards.

Delivery Timeframes
Once dispatched, deliveries typically arrive within:

• 2–5 business days in major metropolitan areas
• 3–7 business days in regional or outlying areas

You will receive a dispatch confirmation with tracking details as soon as your order leaves our abode.

Please ensure all delivery information is accurate at checkout. While we work closely with trusted courier partners, 23 by Noah cannot be held responsible for delays caused by incorrect delivery details or circumstances beyond our control.