Privacy policy

At 23 by Noah, your privacy is treated with the same care as our products. This policy explains how we collect, use, and protect your personal information in accordance with the Protection of Personal Information Act (POPIA), South Africa.

 

INFORMATION WE COLLECT

When you interact with us, we may collect:

Your name, email address, phone number, and delivery address

Payment and transaction details (processed securely via third-party providers)

Information you share when contacting us or signing up for our mailing list

Website usage data through cookies (to improve your experience)

 

HOW WE USE YOUR INFORMATION

We only use your information to:

Process and deliver your orders

Communicate with you about your purchase or enquiries

Share brand updates or offerings (only if you have opted in)

Improve our website and services

We do not sell or misuse your personal information.

 

SHARING YOUR INFORMATION

Your information is only shared with trusted third parties when necessary, such as:

Payment gateways

Delivery partners

Website and email service providers

All partners are required to protect their data and use it only for the intended purpose.

 

YOUR RIGHTS

You have the right to:

Access the personal information we hold about you

Request corrections or deletion of your information

Opt out of marketing communications at any time

To exercise these rights, please contact us at info@23bynoah.com

 

DATA SECURITY

We take reasonable and appropriate measures to safeguard your personal information and prevent unauthorised access.

 

CHANGES TO THIS POLICY

This policy may be updated from time to time. Any changes will be reflected on this page.